Daily support for our customers.
Dear customer, in Doña Lisa We value your opinion and strive to always offer you the best service.
- Management
- Service
- Attention
- Orders
If you need further assistance
If you believe that any of our products do not meet the quality standards you expect, we want to know so that we can improve.
- Doña Lisa has been offering high-quality food products in New York for over 18 years, bringing the authentic flavors of Central America to the community.
- We offer a wide variety of Central American food products, from tortillas and tamales to sauces, beans, and other essential ingredients for preparing traditional recipes from the region.
- Our products are available in select stores in New York and other areas. You can also place orders online through our website.
- Yes, we offer home delivery service in New York and surrounding areas. We also ship nationwide through our website.
- We carefully select the freshest ingredients and apply rigorous quality controls at every stage of the production process to ensure that our products reach your table with the best flavor and freshness.
- If you receive a product in poor condition or the wrong product, you can contact us within the first 7 days after purchase to arrange an exchange or return. For more details, visit our return policy section.
- If you encounter any problems with your order, please contact us immediately via our PQR form, by phone, or by email, and we will help you resolve the issue as soon as possible.
- Some of our products may be suitable for gluten-free or low-sodium diets. We recommend checking the labels on each product for more details or contacting us with specific questions.
- You can subscribe to our newsletter through our website, or follow us on social media to find out about our latest promotions, new products, and events.
- Yes the Doña Lisa We are proud to participate in festivals and events that celebrate Central American culture in New York. Stay tuned to our social media channels to find out which events we will be attending.
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